How do I file a complaint?
It is FREE to file.
There is no cost or fees associated with filing a complaint.
You may request a complaint form in a different language by calling 1-888-392-3644
You do not need an attorney.
DHR will assign an attorney for you if your case goes to a public hearing. However, you may retain a private attorney if you prefer.
If you are unsure about filing, contact DHR.
They can answer your questions. You may also feel free to check out our self-screening questionnaire at https://dhr.ny.gov/self-screening-questionnaire.
Different ways to file.
You may file by phone, email, mail, or in person.
You can find our complaint form at dhr.ny.gov/complaint.
Phone: 1-844-862-8703
Email: info@dhr.ny.gov
Rochester
Regional Office
One Monroe Square
259 Monroe Avenue, 3rd Floor Rochester, NY 14607
(585) 238-8250